FAQS

We can take care of your transfer to our hotel in Puerto Natales from your point of arrival in the region: Puerto Natales airport, Punta Arenas airport or wherever you are. Enjoy and disconnect from the first moment of your vacation in the Chilean Patagonia. 

TRANSFER SERVICE

• How to get to Puerto Natales from Punta Arenas by land? 
  Drive along Route 9 North, which connects Punta Arenas with Puerto Natales in a stretch of 247 kms.  
• How to get to Puerto Natales from El Calafate by land? 
  You can get to Puerto Natales from Argentina. Leaving from Calafate, you will cross Dorotea or Casas Viejas border crossing and then take route 9 where you will arrive to Puerto Natales after 14 kms.   
• How to get to Puerto Natales by air? 
  Puerto Natales has a national airport, so you can consult frequencies from Santiago de Chile, Puerto Montt and Punta Arenas cities.
• How to get to Puerto Natales by sea? 
  You can get to Puerto Natales by Navimag Ferry navigation. You will enjoy a journey from Puerto Montt city to Puerto Natales, among the beautiful fjords of the Chilean Patagonia for 4 days and 3 nights.  

Puerto Natales is the gateway to the Eighth Wonder of the World, Torres Del Paine. We offer you various alternatives to tour the park and enjoy its native Patagonian landscape where a majestic mountain range composed of the Torres Del Paine, Cuernos Del Paine and the Paine Massif delicately combine. Also lakes and lagoons of intense colors (where Grey Lake, Pehoé Lake and Amarga Lagoon stand out) glaciers and abundant local flora and fauna.   

• How to get to Torres Del Paine from Puerto Natales? 
  You must take route 9 from Puerto Natales to Torres del Paine National Park. You will find 2 alternatives to enter the park: one of them is through Sarmiento (112 kms.) or Laguna Amarga (129 kms.) gateways. The other alternative is through route Y-290, the same route that takes you to the Mylodon Cave, entering the park through Serrano gateway (80 kms.), which offers a shorter route.
• How to get to Torres Del Paine from Punta Arenas?   
  Drive along Route 9 North, which connects Punta Arenas with Puerto Natales in a stretch of 247 kms. As you approach the city, you must continue along the same route to Torres del Paine National Park. You will find 2 alternatives to enter the park: one of them is through Sarmiento (112 kms.) or Laguna Amarga (129 kms.) gateways. The other alternative is through route Y-290, the same route that takes you to the Mylodon Cave, entering the park through Serrano gateway (80 kms.), which offers a shorter route.

El Calafate is one of the most touristic cities in Argentina. Located on the edge of the Southern Patagonian Ice Field in the Province of Santa Cruz, it is known as the access to Los Glaciares National Park, where you can see the Perito Moreno Glacier.   

To get from Puerto Natales to El Calafate you can do it by land through regular buses with daily frequencies, your own vehicle, or available tours..

• How to get from Puerto Natales to El Calafate?
  From Puerto Natales you can get to Calafate by land, traveling along the RN 40 route (National Route 40) in a 270 km stretch, crossing the border posts of Cerro Castillo and Cancha Carrera, in a journey of approximately 5 hours. 

Chilean Patagonia presents a climate diversity where you can experience the four seasons in the same day, combining low temperatures and constant winds with sunny moments.
That is why we recommend dressing in layers following these indications:

CLOTHING

•     Casual clothing
•     First layers (top and bottom)
•     Second layer (fleece)
•     Third waterproof layer (jacket)
•     Waterproof pants
•     Comfortable and waterproof shoes
•     Waterproof gloves
•     Hat

EQUIPMENT

• Sunglasses 
• Sunscreen 
• Refillable water bottle
• Trekking poles 
• Backpack

Living the charm of Puerto Natales is a must if you are looking to get to know Chilean Patagonia in depth. In our city you will be able to complement the wonderful excursions to the Patagonian nature with the soul of its people, its varied gastronomy and its art, which will allow you to get to know our customs, traditions and local culture.

Located 250 km northwest of Punta Arenas, Puerto Natales is located in front of the Última Esperanza Sound between the sea, forests and Patagonian mountains. The city represents the gateway to Torres del Paine National Park and the ideal excursion base from which to visit a myriad of other outstanding alternatives offered by Chilean Patagonia.

After a long day of excursion to Torres Del Paine, the best thing to do is to rest and eat in Puerto Natales.  Here you can enjoy the typical food of the Chilean Patagonia, in a variety of restaurants with unique atmospheres and the most diverse preparations, using the best ingredients of the region.

Products such as Magellanic lamb, which in its most traditional version is prepared roasted on a stick, or the exquisite and sought-after King crab, are just some of the main ingredients of the local cuisine.  For the most exotic palates there are unusual meat options to taste, such as ostrich, wild boar, beaver and caiquén.

In Puerto Natales you will also be surprised by the variety of handmade gourmet products, organic and unique flavors and textures such as jams, oils, sweets and chocolates, many of them prepared with the main fruit of the Chilean Patagonia, the Calafate. This same product is also present in the best craft beers and distilled beers, which you can enjoy in the specialized locals of the city.

We definitely recommend you to eat in Puerto Natales and taste the cuisine of this corner of the world, with the flavors and scents of Patagonia, a culinary experience you will always remember.