Accessibility

At Hotel Costaustralis we are committed to ensuring that all guests enjoy a comfortable experience. Providing the following accessibility features: 

  • Accessible public entrance and good accessibility throughout the facilities  
  • Ramps from the arrival points of the site  
  • Elevator to room floors  
  • Fire alarms with audible and visual notification appliances  
  • Room adapted for people with reduced mobility  

Every year we worry about working on continuous improvement to be able to cover as much as possible all the needs of our guests. If you need assistance or have any questions about the hotel's accessibility features, or if you need help reserving a room, please contact our Reservations Department and someone will be happy to assist you. 

Hotel Costaustralis is committed to providing a digital platform accessible to all visitors in order to ensure that all people fully and equally enjoy our website, mobile applications and other digital platforms. We understand that people, including people with variable disabilities, may seek information on our digital platforms, and our goal is to provide these people with access to the content, features, and functionality available through our digital platforms.  

Please contact our Reservations team if you notice; an accessibility problem, if you need help booking or have any questions about the hotel's accessibility features at the following email:reservas@hotelesaustralis.com.